1 reviews | Active since Feb 2019
Bad service from maurine at absa mall at carnival
The service i got at absa mall at carnival today from moureen was disgusting.... That teller knows how to belittle customers.... I came to the bank to do multiple deposits and the amouts wer different... I had a deposit that was less than five thousands and others wer more than ten thousands... As i got to her she told me wont be able to assist me i should go back to the line outside and use the atms for one deposit i had for 1000 as the bank only take only 5000... Like im doing multiple deposit and i cant be doing ups and downs while the teller are there to do assist... She just called the manager without hearing me out that i have multiple deposit to do luckily the manager managed to tell her lazy ass to do her job... She didnt even have her name tag on her t shirt and wen i ask her name shes asking what am i going to do with her name oh well maurine needs more training for customer service and she needs to adjust her stinking attitude...
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***4. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***4. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
