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Nompumelelo N
1 reviews | Active since Sept 2014
28 Dec 2019, 11:26
Bad service from ABSA VAF
I made an arrangement with Absa to pay an outstanding amount that I owed for my vehicle finance. They started taking more money as per the arrangement, later they sent sherriff's to repossess my car. They said the arrangement was not valid. The sheriff logged a new arrangement for me now they are taking money from my account that we did not agree on.
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Absa's replyOfficial
30 Dec 2019, 12:39Dear Nompumelelo Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically within the next hour . I look forward to being of service to you Daphne Le Grange
Absa's reply30 Dec 2019, 12:39
Official
Dear Nompumelelo Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically within the next hour . I look forward to being of service to you Daphne Le Grange