EP
Elaine P

1 reviews | Active since Jun 2014

03 Nov 2015, 07:17

Bad Service from ABSA underwriting VIRGIN MONEY

On the 6 October & 8 October I app**** for a Virgin CC.They told me that my credit record are not good and I have to build a Creditrecord.I told them it's utter BS, I phoned Trans Union,PAID ti get my credit record to proof Virgin & ABSA are WRONG.I logged a dispute and sent all relevant information via mail to Virgin & ABSA.They sent acknowledge receipt of all documentation and will give feedback in 48 hour.I followed up every 2nd day, just to be told ALL the BS from the first time.Putting me through to people that \Eish

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Replies (1)
Absa
Absa's reply03 Nov 2015, 12:45
Official
Hello HlhimmE,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd