BAD SERVICE FROM ABSA ( SURPRISE)

<p>I APP**** FOR A CREDIT CARD WITH ABSA ONLINE ON THE 09/05/2016, I SENT THROUGH ALL THE DOCUMENTS REQUESTED AND I WAS ASKED TO WAIT 5-7 WORKING DAYS, IT HAS NOW BEEN 10 WORKING DAYS, AND EVERYTIME I ENQUIRE FROM ABSA ABOUT WHAT IS GOING ON, I GET THE SAME AUTOMATED UNPERSONAL RESPONSE, YOUR REQUEST HAS BEEN PROCESSED. I MEAN IF MY APPLICATION WAS DECLINED IT CANNOT TAKE THIS LONG TO TELL ME THAT, AND EVEN IF IT HAS BEEN APPROVED, I DONT UNDERSTAND WHAT IS CAUSING THE DELAY IN INFORMING ME ABOUT THIS. WHAT IS LEFT TO INVESTIGATE? I ALMOST REGRET APPLYING WITH ABSA, AS I AM VERY DISSAPOINTED IN THEIR BAD ATTITUDE AND SERVICE. I NEED AN ANSWER IN TO WHETHER MY APPLICATION WAS ACCEPTED OR REJECTED TODAY STILL.</p>