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ntokozo M

1 reviews | Active since Apr 2013

26 Feb 2021, 10:09

Bad Service from ABSA NEWCASTLE BY MAYA

ABSA Newcastle Voortrekker road , - The lady by the name of Maya threated my mother a pensioner like a piece of *******. she came home crying . She received this pathetic service just because she didn't have an appointment and she had an emergency and she needed assistance. She shouted at her she even cried in her office. ABSA Newcastle if Maya cant give a professional service to old people she must not be assigned to assist them. Pensioners are easy targets to *****. ABSA Newcastle you need to do better. Hurt Disappointed customer

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Replies (1)
Absa
Absa's reply26 Feb 2021, 12:27
Official
Dear Ntokozo, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***7. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .   Kind regards,Daphne Le GrangeGroup Customer Care