SF
Susan F

1 reviews | Active since Jul 2021

09 Jul 2021, 13:58

Bad service from ABSA Marquard

ABSA Marquard has the worst service. One would think in our economic environment a small branch would give a good service to ensure that their doors remain open and that employees would want to keep their jobs. The Branch manager would rather type on her cellphone and then leave a customer standing in front of her, then get up and just walk away, ignoring the only customer in the branch. What a rude way to treat any human being!!! And this was not the 1st time being treated by the same lady in such a manner. That is why we moved our business to ABSA Senekal.

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Replies (1)
Absa
Absa's reply09 Jul 2021, 14:34
Official
Dear Susan Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***8. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours.   Kind regards, Daphne Le Grange Group Customer Care