Bad Service from ABSA iDirect Car Insurance

<p> </p> <p>I have experienced a bad road rage incident in the month of July 2016 where is was rammed into by another motorist driving a grey Opel Corsa. I dont know the exact date of the incident. The driver of the Opel came up from behind me in Goldman street Florida and bumped into my car from behind and when I stopped at the robot. He rammed into my driver's side where my wheel and bumper was damaged in the process. The Opel Corsa driver yelled verbal abuse at me annd threatened to shoot me several times. I was with a female passenger at the time. He stopped his car and got out and came towards me this burly guy still hurling abuse and threatening to shoot me. With this I then rode away being scared now.</p> <p>I did not take his number plate nor did I report it to the police. I was in such a shock, I just drove off.</p> <p>I reported this to my insurance: ABSA iDirect, they gave me a claim reference: ********** 0*001*002.</p> <p>for them to send my car to a repairer to fix the damage. The consultant Mr Andrew Steyger investigated the claim and after much interrogation and rudeness and arrogance, he decided my claim was false and I state his wording in his letter to me : "Claims based on dishonesty and misrepresentation"</p> <p>They are refusing my insurnace claim to get my car fixed by a repairer, because now they are accusing me of lying, I am very unhappy about this treatment, my case I reported to ABSA iDirect is hones, I just got confused about the date it happenend. I am also taking this up with the Insurance Ombudsman. I hope something gets done about this. I will cancel this insurance in due course.</p> <p>I cannot take being interrogated like a ********.</p> <p>Vernon Joseph</p>