Bad service from ABSA Home Insurance and contractor

Absa Home Insurance

We as home owners want to lay a complaint about the contractor you appointed and his dismal work performance. We are TOTALLY unsatisfied with the work done on our roof and ceiling on Saturday, 3 March 2018.

The quality of workmanship was of such a kind that it lowered the value of our home and we questioned his knowledge of the trade. . The contractor did not have all the required tools /utensils for the job and we had to lend him some; . The repaired ceiling is bended; . The nails used to fastened the quarter-rounds appear sloppy; . Two coats of paints are still needed to match with the other ceilings; . He did not use masking tape to prevent touching the wall paint; . Paint was spilled on the carpet and window that we had to clean; . The leaking roof was also mended in a very unusual way; . With the clean-up we had to lend him equipment as well.

We feel that the amount tendered for the job does not justify the output cost and the kind of workmanship app****.

We request that an building assessor/ inspector will be send out to see himself if our complaint is in doubt.

We are overall so disgruntled with the service and lack of communication we received from ABSA Insurance that we will advise all other insurers against using ABSA insurance and to change their insurance immediately if they are members.