JP
Josephine P
1 reviews | Active since Dec 2020
11 Jan 2021, 14:12
BAD SERVICE FROM ABSA FUNERAL INSURANCE COVER
My Mother had the respond from ABSA Saying that they will send her the recording of the very first day she app**** from ABSA Funeral policy of what was said and agreeing to debit her Funeral Premium Police , when the incident happen in May No Claim was paid buy the Absa Insurance as the where debiting my Mom's account she had to Pay the funeral cost out of her own Pocket as up to date no recordings from Absa
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Absa's replyOfficial
11 Jan 2021, 15:48Dear Josephine, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***8. I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply11 Jan 2021, 15:48
Official
Dear Josephine, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***8. I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd