Bad service from Absa Bank

Item: Absa
Rating: 1
Author: Danzel M

I have been taken from pillar to post for the past 3 weeks, I was under debt review , i settled my account on the 21 November 2019 till today my payment has not reflected on my account .I was told that i will take 5 working day for this to be resolved , Its 15 Day already and no correspondence from Absa.

Helpful (0)

Replies (1)

Absa's replyOfficial

18 Dec 2019, 10:54

Dear Customer

Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically.

Looking forward to being of service to you.

Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd

Absa's reply18 Dec 2019, 10:54

Official