SM
Smangele M

1 reviews | Active since Oct 2018

18 Oct 2018, 13:12

Bad service from ABSA BANK

I have requested a settlement letter for my credit card with absa. I was promised that was suppose to be within two weeking days. However i ve been waiting and calling ever since. This has created too frustation and I am losing to much bussiness.

0
Replies (2)
Absa
Absa's reply18 Oct 2018, 15:46
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply19 Oct 2018, 12:54
Official

Hi SmangeleMndebele

My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** progress will be provided within the next 2 working days. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided