Bad service from Absa and rude *********** consultants

I’m having a challenge with my banking app, whenever I’m making a transaction /payment using my debit card I’m not receiving the message on my app to approve payment , this happened with several creditors I called Absa for almost an hour being transferred from one consultant to another, after 45 minutes of being sent from pillar to post I spoke to another consultant who made me hold for another 40 minutes ,( this is after I have tried to make transactions / trouble shooting with different merchants with no luck ) Then I was told there is nothing wrong with my internet banking I must call all those merchant im trying to pay to check what’s wrong with their banks 🙄🙄🙄🙄. I’m so defeated on the respond I get after being on the phone for more than 2 hours with no help I have internet banking yet I’m not able to perform transactions , the very same transactions which I just paid with capitec and they went through smoothly

I’m so dissapointed with bad service from Absa coupled with rude *********** consultants 😡😡😡

The best solution is to jump ship