BAD SERVICE FROM ABSA

Thanks to Absa and Capitec I lost R2000 Since January I'm fighting with Capitec and Absa to get my money back writing reviews sending emails to everyone and proof of the payment I made but this is what ABSA had to say: Good day Renay

Your email correspondence received below has reference.

Thank you for bringing this matter to our attention, your complaint reference number is C-***1.

We refer to your matter reported on social media about payment transferred into one of our customer’s account in error.

Our Collections department tried to contact Mr Ruiters on the numbers that we have on our system without any success.

We request that you refer your matter to Capitec bank since it is your bank to make contact with Absa order to recoup the funds.

We extend our unconditional apology for the inconvenience caused as this is not aligned to Absa banks service theme of customer centricity.

Trust you find the above in order and confirm we are closing our file herein.

Capitec had to close my complaint because they couldn't get permission from ABSA to reverse my money I hope all potential clients see this so that you also lose money like I lost my hard earned money.