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siphelele M
1 reviews | Active since Jul 2015
24 May 2021, 15:18
Bad service from ABSA
I don't advice anyone to join Absa car insurance, they refused to pay for the damaged on my car while the premium was active the claim number ***6*002 They reported that I was driving with high speed but failed to provide with the evidence. The accident happened while it was raining and the road at area was too bad that leads to the accident. If you are still with them please change your mind before this happened to you.
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Absa's replyOfficial
25 May 2021, 09:45Dear siphelele Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***9 Kind regards,Rezona Louw Group Customer Care
Absa's reply25 May 2021, 09:45
Official
Dear siphelele Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***9 Kind regards,Rezona Louw Group Customer Care