GB
Gregory B
1 reviews | Active since Jun 2011
27 Oct 2023, 09:22
bad service from Absa
Hi I escalated a query on my Absa Credit card regarding a uncleared amount hanging on my Credit card of R231. I received a reference number but nothing has been done aboout. It has been two weeks already. Please refund my money. The reference number is C-***3. Email address that I sent to was *** as per agents.
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Absa's replyOfficial
27 Oct 2023, 10:04Dear Gregory Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***3. RegardsPravesh BejayCustomer Value Management
Absa's reply27 Oct 2023, 10:04
Official
Dear Gregory Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***3. RegardsPravesh BejayCustomer Value Management