VD
Viv D
1 reviews | Active since Apr 2023
06 Apr 2023, 13:59
Bad service from Absa
There two ATM's in farrarmere, Benoni, both are out of order. The ATM at the Northmead branch charged me R20 for a piece of paper stating "due to a technical error.....". i did not get my cash I wanted to with draw. Is this how Absa treat its customers? I give Absa 0 out of 10 for the bad bad service.
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Absa's replyOfficial
06 Apr 2023, 14:52Dear Viv Dold Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Absa's reply06 Apr 2023, 14:52
Official
Dear Viv Dold Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw