Bad service from ABSA

I phoned absa bank nx3 times today about a account of mine that was closed on the third time i spoke to people at the debt account closesures my present cheque account was closed last month by absa because i ndid not use it frequently i then opened a new savings account at absa.My work paid my salary into my closed cheque account but they say they do not see my name or account on their system the person then told me that it will take 3 to 5 days before the money will show on my companies account if it was send back why so long?????????I then asked the gentleman to email an letter stipulating that my account was closed so that i can email it to my employer till now no email received that is what i hate about these consultants they say they will help but they dont give a dam because it does not concern their pockets so nwhy should they worry why must a person always threaten or fight before something is done to help a person. THIS IS VERY POOR CUSTOMER SERVICE FROM ABSA HOW WOULD YOU LIKE IT IF I TAKE AWAY YOUR SALARY AND TELL YOU THAT YOU MUST WAIT 3 TO 5 DAYS BEFORE WE CAN HELP YOU ****IN RIDICULIOUS WHEN ARE PEOPLE GOING TO HELD ACCOUNTABLE FOR THEIR ACTIONS WE ARE REALLY LIKE A BANANA REPUBLIC Will somebody please phone me or memail me to resolve this problem ASAP. My contact number ***