1 reviews | Active since Aug 2017
Bad Service from Absa
I entered the bank for 2hours waiting for a consultant then I met Mariana Rossouw at klerksdorp wilkoppies branch who was so u cold she gave me attitude from the beginning till we left there was something we did not aggree with on our itc report and decided to pass remark in Afrikaans and went as far as shouting in the passage to the manager about us. She had a lot to say in Afrikaans and continued even I told her to speak in English
That was so unprofessional she kept talking while we were talking to the manager that shows she does not have respect for her Natasha Guldenhuys was the manager.
I asked her if she will keep smiling after we record and put her on the internet she said she will just need a lipstick.
Now I want to know from Absa is this how you train your staff to throw tantrums to customers and think you can even pose threads to them she asked me not to try her and her I wonder what else she is gonna do.
If I find my car scratched or something happens will hold u responsible Mariana Rossouw.
I'm expecting to hear from u soon
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
