Bad Service from ABSA

12 June there was a break into my ABSA account. Two beneficiary were created and approved on my account and R2500 was transfer from my wife's savings account and R4999 was transfer from my wife's credit card. I report it immediately. Went the next day to the bank and police. After I received a mail and said it will take 30 days. 46 days later and still nothing. Talk to branch manager. 18 phone calls later need to mail papers again still nou result. Speak to absa ***** four times three time to province manager just to get no were what do I do?