PD
Pumla D

1 reviews | Active since Feb 2013

18 Jun 2015, 13:09

BAD SERVICE FROM ABSA

Dear Hellopeter<br> <br> I app**** for a 2nd bond from my house in March 2015. ABSA did desktop evaluation and I refused the offer on the basis that they do a physical evaluation as they would have done if I was selling the house to one of their clients. After fighting and writing emails, my wish was realized in May 2015 and I signed the offer on the 14 May 2015. The matter was referred to ED Ras Attorneys in Brits for finalization, the matter has not been finalized to date. When I phoned the attorneys I was told, ABSA has not shipped the Title Deed for the attorneys to finalize the deal.<br> What is one supposed to do, to be taken serious by ABSA. My bond repayment is R 5600 and I am paying R 8 500, ABSA took away my savings immediately I app**** for the second bond and now they are giving me this kind of stinking attitude. This treatment is really unfair and uncalled for on my side.<br> <br>

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Replies (1)
Absa
Absa's reply18 Jun 2015, 14:47
Official
Hello pdilinga,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,