Bad Service for Prospective Customer

<p>I was in the process of filling out the on line application for the ABSA Payment Pebble when I had a problem with one of the questions. I had to fill in my suburb in the address section - my business is not situated in a suburb, its out of town but in order to proceed I had to put something in this section. I tried putting in a suburb of the small town I am near, I tried making one up but all my attempts were rejected. I called the help line number on the web page and explained to the lady my problem and she said that she would log my problem and someone would call me in 7 to 10 days. I explained that I needed help in filling out the application now and couldn't she help me - no she is from the technical dept so I asked her to put me through to someone that could help me now, I didn't want to have to wait 7 to 10 days. She said she couldn't do that and would log my request as urgent and someone would call me back immediately.</p> <p>I called at 11.20am on the 17 July and someone has just called me back now 14.45 on 25 July</p> <p>Not the way to impress a new customer and I certainly will not be doing any business with them</p>