NM
Nomsa M

1 reviews | Active since Nov 2011

05 Dec 2018, 14:19

Bad service for insurance

Whatever you do stay away from absa idirect insurance you will call more than 5 times at the roadside whilst your car is broken, chances that your claim will be attended to are 3 out of 10 the only time it will be attended to is after you have exhausted airtime screaming and shouting before they assist you, so be warned.

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Replies (1)
Absa
Absa's reply05 Dec 2018, 16:39
Official
 Dear Customer
 
 Thank you for bringing this matter to our attention. I tried to call you but it goes on voice mail. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
 
 Kind regards
 Nthabiseng Sibande
 Group Customer Care
 Absa Bank Ltd