Bad service

Bad Service This is a pathetic bank, no assistance whatsoever. My dad's business account has been frozen for past Two weeks now and his personal bankers doesn't show any interest in helping to unblock his account ,instead he gets excuses from his personal bankers called Mitha and Sambulo Mashiyi in Beyers Naude branch at Rustenburg . My dad sent them multiple emails concerning this matter, they simply don't reply to his email or even picking up his calls, they instead ignore my dad . It's really frustrating and disgusting for a person that pays extra fees only to get a poor service from this Bank (ABSA). Due to this my dad is unable to pay his bills and has fallen behind because he is unable to access his business account. They toss him around from one banker to another , this is a joke and it's disgusting. To add to this they have provided him with their contact numbers for what? If they just ignore his calls.