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erica D
1 reviews | Active since May 2023
27 May 2023, 15:04
Bad service
Pathetic service from absa My account was placed on hold no emails to inform me the ****er paid half the amount in my account and tried to reverse more than what was paid Valled 6 times without any information to help solve the problem no emails received nothing i got the police to ask the sacmmer to call the back But up to date ***kel usless bank Dont oppen an account
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Replies (1)Absa's replyOfficial
29 May 2023, 09:28Dear Erica Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. RegardsPravesh BejayAbsa Bank Group Customer Care
Absa's reply29 May 2023, 09:28
Official
Dear Erica Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. RegardsPravesh BejayAbsa Bank Group Customer Care
