Bad Service
Hi, So i have been trying to get through Absa Home loans. You wait for more than 10 minutes and yet no one answers to assist. Nor do you have the option to leave your number for a call back.
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Absa's replyOfficial
26 Oct 2020, 14:03Dear Boitumelo Terrence Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***1. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Absa's reply26 Oct 2020, 14:03
Official
Dear Boitumelo Terrence Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***1. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care