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martha M
1 reviews | Active since May 2011
07 Feb 2024, 09:07
bad service ever
i am so heartbroken for what absa bank has done to me, i have a loan which i am paying R2300 , i got debited that amount month and the following day ABSA debited mean amount of R860 for the same reference number without my concern, when i send them an email to reverse i got no response but if i was doing a reversal for other companies they do it fast because they benefit. can Absa please reverse my money please, they left my account with 00, because they do as they like about my account.
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martha M's updateReviewer Update
07 Feb 2024, 12:48ABSA, please pay back my R860.21 before i close my account. even your monthly fee charges are too high, R1000 gone for monthly fee charges. it's been more than 15 years been with you, but you are treating us like strangers.
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martha M's update07 Feb 2024, 12:48
Reviewer Update
ABSA, please pay back my R860.21 before i close my account. even your monthly fee charges are too high, R1000 gone for monthly fee charges. it's been more than 15 years been with you, but you are treating us like strangers.
Absa's replyOfficial
07 Feb 2024, 13:16Dear Martha Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards, Vanessa Crowe Group Customer Care
Absa's reply07 Feb 2024, 13:16
Official
Dear Martha Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards, Vanessa Crowe Group Customer Care
Absa's replyOfficial
07 Feb 2024, 13:39 Dear Martha
As per your complaint is C-***0. Your message has been noted Kind regards, Vanessa Crowe Group Customer Care
As per your complaint is C-***0. Your message has been noted Kind regards, Vanessa Crowe Group Customer Care
Absa's reply07 Feb 2024, 13:39
Official
Dear Martha
As per your complaint is C-***0. Your message has been noted Kind regards, Vanessa Crowe Group Customer Care
As per your complaint is C-***0. Your message has been noted Kind regards, Vanessa Crowe Group Customer Care