rN
refilwe N

1 reviews | Active since Sept 2016

05 Sept 2016, 17:49

bad service ever

<p>i joint absa bank in 2005 using savings account and never had i once had any problems with it until i moved to cheque account when my savings account expired..thants when i started having a problom with my cheque account. month in month out absa is taking my money at first it was R880 to R900 they took form my account ..when i called to ask why is this the consultant didnt have answers for me instead refered me to the branch where i was told that its admin fees..it went from bad to worse because every month it goes up. i am even considering taking this matter to the ombudsman..because the guy i spoke on midrand branch said its up to me if i want to close my account its not even in his control to stop i should do what pleases me. so absa really i need my money back.</p>

0
Replies (1)
Absa
Absa's reply06 Sept 2016, 09:41
Official

Dear Refilwe


Thank you for bringing this matter to our attention.

We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.


Kind regards

Danzig Boyce

Group Customer Care

Absa Bank Ltd