XR
Xolani R
1 reviews | Active since Mar 2016
26 Apr 2021, 14:18
Bad service
Horrible service, for 2 months I've been trying to increase my limit and upgrade my card to cheque, it took 2 months, today 2 consultants working at Sandton absa, poor service we had to complain to get service
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Absa's replyOfficial
26 Apr 2021, 15:43Dear Xolani, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***8. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Absa's reply26 Apr 2021, 15:43
Official
Dear Xolani, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***8. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care