TM
Tendani M
1 reviews | Active since Nov 2021
14 Oct 2024, 10:11
Bad service
I visited the Branch on 12th October to collect the card I failed because the que was not moving I left the branch as I was running late to work again Monday I decided to go back to collect the card the service was terrible the staff they don't even care or worried about the clients I never received such a terrible service in my life we where just sitting like we are at government Hospital
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Absa's replyOfficial
14 Oct 2024, 10:57Dear Tendani Mudau Mudau Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Absa's reply14 Oct 2024, 10:57
Official
Dear Tendani Mudau Mudau Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw