BM
Boitumelo M
1 reviews | Active since Aug 2015
05 May 2020, 12:32
bad service
Good Day
I have been trying to accesss my chatbanking to do some cashsend for 3 months now the system is not available it keeps saying try again later and I cant even use my internet app as it says my account or pin is not correct I have been to the bank in balfour 2 months ago to fix it and they said they did but it still says credentials are incorrect
Helpful (0)
Replies (7)0
Replies (7)
Absa's replyOfficial
05 May 2020, 13:46Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Absa's reply05 May 2020, 13:46
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
BM
Boitumelo M's updateReviewer Update
05 May 2020, 16:44Good Day
my Date of birth is 1985/05/17 boitumelo maria mataboge
my Date of birth is 1985/05/17 boitumelo maria mataboge
BM
Boitumelo M's update05 May 2020, 16:44
Reviewer Update
Good Day
my Date of birth is 1985/05/17 boitumelo maria mataboge
my Date of birth is 1985/05/17 boitumelo maria mataboge
Absa's replyOfficial
06 May 2020, 08:19Dear Boitumelo
Please provide us with your account or full ID number to log your matter on the system.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Please provide us with your account or full ID number to log your matter on the system.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Absa's reply06 May 2020, 08:19
Official
Dear Boitumelo
Please provide us with your account or full ID number to log your matter on the system.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Please provide us with your account or full ID number to log your matter on the system.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
BM
Boitumelo M's updateReviewer Update
06 May 2020, 09:50my ID Num:***
BM
Boitumelo M's update06 May 2020, 09:50
Reviewer Update
my ID Num:***
Absa's replyOfficial
06 May 2020, 10:26Your ID number is invisible, use my email address that i have provided to your email
Absa's reply06 May 2020, 10:26
Official
Your ID number is invisible, use my email address that i have provided to your email
BM
Boitumelo M's updateReviewer Update
06 May 2020, 11:20Good Day
I have not received any email yet from you on my emails,my email address: ***
I have not received any email yet from you on my emails,my email address: ***
BM
Boitumelo M's update06 May 2020, 11:20
Reviewer Update
Good Day
I have not received any email yet from you on my emails,my email address: ***
I have not received any email yet from you on my emails,my email address: ***
Absa's replyOfficial
06 May 2020, 14:27Email send again
Absa's reply06 May 2020, 14:27
Official
Email send again