CS
Charlotte S
1 reviews | Active since Jun 2015
15 Jun 2020, 14:53
Bad service
Bad service and attitude from the consultants, I've been waiting for 2 hours to see a consultant but there are busy helping there friends. Absa in westonaria worst service ever. The manager is not even seen, no one checks on the customers.
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Absa's replyOfficial
15 Jun 2020, 15:49Dear Charlotte Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Absa's reply15 Jun 2020, 15:49
Official
Dear Charlotte Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care