BAD SERVICE DELIVERY! !!!!

1.I came to New York on the 30th Dec 2015 for working purposes and set up my international transactioning over the phone and went into an Absa branch to confirm that my debit card has been activated to transact here and I was told that it was. Upon my arrival in NY I tried drawing out cash from an ATM and I was not able to. It was a visa accepted ATM which my card is. Its been a week that I'm here and ABSA has still not assissted me. I am in a foreign country and unable to draw out my money due to ABSA having such a low level of customer service. <br> As usual you contact absa and you get transferred to a million different people having to explain your situation each time! I even got a vehicle management number! LIKE THAT IS GOING TO HELP ME!!!!.<br> I have been unable to get a sim card here to that I can call Absa and their response time to emails is appauling. <br> Moreover the time difference in NY ( 7 hours behind) makes it difficult to call Absa. <br> I have still not been assisted to date.<br> <br> 2. I have also set up a savings account before I left to NY and requested to have that account to be linked to my internet banking profile and that has also not been done!