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Attie
1 reviews | Active since Jun 2023
11 Sept 2026, 09:08
Bad service
Absa bank is unprofessional with customer care apply for top up.loan been told to send documents waiting period is 3 working days then still on day number 3 they told me they tried to call me for more documents where I never received a call and now must wait another 3 days after send my staff rather deal with another banks way better and rates also better fast approval........
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Absa's replyOfficial
11 Sept 2026, 13:16Dear Attie Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareVanessa Crowe
Absa's reply11 Sept 2026, 13:16
Official
Dear Attie Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareVanessa Crowe