EB
Elmarie B
1 reviews | Active since May 2014
25 May 2020, 16:48
BAd service
I have app**** for the Covid-19 payment relief plan, (vehicle finance) on 10/04 "online" and followed up several times after that. Up until today no communication from ABSA in any way.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
26 May 2020, 08:25Dear Elmarie, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply26 May 2020, 08:25
Official
Dear Elmarie, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd