Bad Service Costing me Money

Pathetic, pathetic, pathetic.

Uncooperative idiots at your Paarden Eiland Branch. Lady in scarf/doek refused to activate my account despite showing her proof of application for a new permit. PS: Get people who speak other languages other other Afrikaans into your branches. in Cape Town. Her incompetence led to my account being sent to Vericred because of arrears since I could not make any deposits. I grudgingly made payments but strangely still they sent my account to some attorneys. Your service staff should resemble the demographics. This is not 1964 Cape Town to whichever idiot is responsible for your recruitment. Get people who can engage and can actually solve problems and not ones who act like they are reading from a template.

Train your staff to be more flexible. She was like a robot in her insistence that she could not assist. Now my name is at RM Attorneys and they want me to pay double the initial amount yet from my side I'm left with R100.

Pathetic, pathetic, pathetic system of operating