1 reviews | Active since Apr 2013
Bad Service - Consulstants Not Interested
<p>I called and was tranferred from one department to another. The consultans are not interested in resolving my problem. I called with regards to Vehicle Finance she transferred me Home Loans and didnt even have the interest to hear what my concerns are, i even had to be the one that asks her to check my account so that she understands what im talking about.</p> <p> </p> <p>I am very unhappy that this was the 3rd time i called and i still didnt get help. I need help from vehicle finace please. I dont understand why clients are treated like this at Absa. I need someone to contact me and help me resolve my issue.</p>
Dear Thabang
Thank you for bringing this matter to our attention.
We have escalated your matter for investigation and will furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Thabang
Thank you for bringing this matter to our attention.
We have escalated your matter for investigation and will furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
