1 reviews | Active since Jun 2016

07 Sept 2018, 16:01

Bad service... Call centre sucks

Calling the call centre after I took out a homeloan to find out the t&c's with regards to life cover. Being transferred to 3 different departments... Still not assisted. I phone their life department... The voicemail states leave a message and then it says mailbox is full an error has occurred. **** service. Not on Absa. Phone me

0
Replies (2)
Absa
Absa's reply10 Sept 2018, 16:34
Official

Dear Client

Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply10 Sept 2018, 16:34
Official

Dear Client

Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd