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Ayanda D
1 reviews | Active since Apr 2020
29 Apr 2020, 12:06
Bad service
I sent an email request a debit order reversal on the 24 April 2020 for unauthorized debit order, received an email back with ref/case C***8. Till to date I haven't received any feedback regarding my request!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
29 Apr 2020, 14:49Dear Ayanda Dlamini Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply29 Apr 2020, 14:49
Official
Dear Ayanda Dlamini Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
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Ayanda D's updateReviewer Update
30 Apr 2020, 10:46STILL WAITING!!!!
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Ayanda D's update30 Apr 2020, 10:46
Reviewer Update
STILL WAITING!!!!
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Ayanda D's updateReviewer Update
30 Apr 2020, 17:29I m not sure now what I need to do, I v sent numerous emails to Daphne Le Grange no reply or what so ever. What a pathetic service!!!!!!
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Ayanda D's update30 Apr 2020, 17:29
Reviewer Update
I m not sure now what I need to do, I v sent numerous emails to Daphne Le Grange no reply or what so ever. What a pathetic service!!!!!!