BAD SERVICE

Yoo I had enoumous respect for Absa,But not after what i have seen happening to my father,He had loan with them and settled it but they told him he owes them some money and they put bad record to his name,I went with him to enquire because he was so stressed and confused,We went there 3 times with no clear explanation on the outstanding money owed after he settled the loan.On the 06/03/2021 we went again and spoke with the manager who was not willing to help,She was busy telling us that its our fault because we didn't report that we settled the loan,She also told us we shouldn't come to the branch if we have the problem with loans as the consultants at the branch cannot help us or give us any explanation on what is going on,We should call the loan the department on our own and ask for the answers. She was not helpful at all,She just wanted us to leave the branch as confused as we came and we did exactly that because there was no answer for us.BOKSBURG ABSA IS GOT VERY BAD CLIENT SERVICE.