MH
MATHILDA H

1 reviews | Active since May 2014

17 Aug 2022, 08:38

Bad service

We reported in May that our client passed away. We follow up o a weekly basis regarding the accounts at Absa to be closed and the funds transferred to the Estate Late bank account. Every week we are informed that they are still busy with the process and that they will escalate. It is now four months later, this is really unacceptable. We will never refer any clients to Absa.

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Replies (1)
MH
MATHILDA H's update05 Sept 2022, 13:59
Reviewer Update
This matter is not finalised as we are awaiting feedback on the following accounts as well : The depositer plus funds were paid into the estate account., however there are 3 bonds that need to be transferred to the beneficiaries and is there a outstanding balance on the credit card and what happened about the funds in the other cheque account, please urgently advise on the following : *** *** *** ***