CL
Clifford L
1 reviews | Active since Aug 2020
30 Aug 2023, 07:26
Bad Service
I have been battling since December last yearfor Absa to update my personal loan on my credit report aspaid off,as it is reflecting missed payment monthly even though the account has been paid in full. It is affecting my credit rating and ABSA is not doing anything to assist me.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
30 Aug 2023, 08:06Dear Clifford Lathleff
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareNthabiseng Sibande
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareNthabiseng Sibande
Absa's reply30 Aug 2023, 08:06
Official
Dear Clifford Lathleff
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareNthabiseng Sibande
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareNthabiseng Sibande