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LT
Lizel T

1 reviews | Active since Oct 2010

01 Oct 2019, 13:37

BAD SERVICE

MY CASE WILL NOT BE CLOSED AS THE MATTER WAS NOT RESOLVED. I DEMAND TO SPEAK TO A SENIOR PERSON. AND DO NOT DARE TO THREATEN ME WITH LEGAL ACTION!

0
Replies (12)
LT
Lizel T's update01 Oct 2019, 13:43
Reviewer Update
I REFUSE TO SPEAK TO Lebogang Mashiane . IT IS QUITE CLEAR THAT SHE IS NOT EVEN LISTENING TO WHAT THE PROBLEM IS. I WILL KEEP ON SENDING MESSAGES EVERY HOUR UNTIL A COMPETENT PERSON CAN RESOLVE THIS.
LT
Lizel T's update01 Oct 2019, 14:33
Reviewer Update
STILL NO FEEDBACK FROM ABSA...
Absa
Absa's reply01 Oct 2019, 17:31
Official
Dear Lizel Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved. Kind regards
Lebogang Mashiane
Customer Value Management
Absa Bank Ltd
LT
Lizel T's update01 Oct 2019, 17:42
Reviewer Update
Still no feedback from Absa...
LT
Lizel T's update02 Oct 2019, 08:54
Reviewer Update
Still no feedback from Absa....
LT
Lizel T's update02 Oct 2019, 09:51
Reviewer Update
Still no feedback from Absa....
LT
Lizel T's update02 Oct 2019, 12:03
Reviewer Update
and the silence continues.... still no feedback from ABSA
LT
Lizel T's update02 Oct 2019, 12:07
Reviewer Update
Ok, so now I will direct all my correspondence to Rene van Wyk to see if I get any response

LT
Lizel T's update02 Oct 2019, 12:56
Reviewer Update
and the silence continues.... still no feedback from ABSA
LT
Lizel T's update02 Oct 2019, 13:54
Reviewer Update
STILL NO FEEDBACK FROM ABSA...
LT
Lizel T's update02 Oct 2019, 14:30
Reviewer Update
MATTER STILL NOT RESOLVED...
LT
Lizel T's update02 Oct 2019, 14:43
Reviewer Update
Please send me a full recon of my account as from Jan 2019. I dont want the statement that you have sent me. I want it on a Excel spreadsheet, indicating the bond amount against the payment that was received.
I also want all telephone records as from 1 June 2019 that was made, be sent to me.