DL
Dumisani L

1 reviews | Active since Sept 2022

25 Sept 2022, 13:35

Bad service

I have paid up the settlement for my vehicle, however I have not received the necessary documents for me to be able to register the vehicle in my name at the traffic department.

I have asked for the necessary documents numerous times, however my request has fallen on deaf ears.

Please note that without these documents the vehicle which is a business car cannot generate income.

I need the documents to be sent to me as a matter of urgency. This service is highly unacceptable.

Unsatisfied customer, Dumisane Lukhozi

0
Replies (1)
Absa
Absa's reply26 Sept 2022, 10:05
Official
Dear Dumisani Lukhozi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***1. Kind regards,Group Customer CareRezona Louw