MS
Mpho S
1 reviews | Active since Feb 2020
25 Mar 2020, 13:31
BAD Service By ORATILE!
What a WOW... After waiting for a good 30min, a lady by the name ORATILE...answered and said "due to non-response she's hanging up my call " and she hanged up. Are we already in the "SA LOCKDOWN"? because I am failing to understand
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Absa's replyOfficial
25 Mar 2020, 14:01Dear Mpho Sepeng Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply25 Mar 2020, 14:01
Official
Dear Mpho Sepeng Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Best regards,