1 reviews | Active since Nov 2017
Bad service by Dimakatso
This is a pathetic bank and their staff members are very rude. Around 11h45 I received a CA from Dimakatso I didn't get her surname because her line was very bad, now this girl who believes that her bad attitude will get her a Ceo position job changed my contact details without my concern. This is why people's money dissappear without them knowing because Absa staff members think they have the rights to play around with notifications details. Please get my details fixed. Please teach your staff some manners or rather maybe stop abusing them or pressuring them to the point that they end up taking it out on clients. MANALKJ010 put back my number. And get Dimakatso to call and apologize because I don't know how did she expect me to know how your department works of I am not working there. I will also Put this on all social media platforms and call your Actionline
On the very same day this matter was received I did call you and we discussed your matter.
You were not able to identify from which department Dimakatso works and I apologised for the bad treatment you received.
For security reasons and to protect our customers we urge that customers change their contact numbers by themselves.
We agreed that you will visit the branch for them to assist them in putting back your contact numbers on the system.
Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
numbers by themselves
On the very same day this matter was received I did call you and we discussed your matter.
You were not able to identify from which department Dimakatso works and I apologised for the bad treatment you received.
For security reasons and to protect our customers we urge that customers change their contact numbers by themselves.
We agreed that you will visit the branch for them to assist them in putting back your contact numbers on the system.
Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
numbers by themselves