TM
Tjintjane M
1 reviews | Active since Oct 2019
21 Oct 2019, 18:10
Bad service by Absa
I deposited some money into a wrong account, in the morning after realising the mistake, I contacted Absa a few hours later to reverse it, I was told it will take 7 days to 3 weeks to reverse it if no dispute is raised by the other party. How is that possible. Why not stop it immediately, as I have notified them before it goes through to the other bank. Please help.
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Absa's replyOfficial
22 Oct 2019, 09:29Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regardsRezona LouwCustomer Value Management
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regardsRezona LouwCustomer Value Management
Absa Bank Ltd
Best regards,
Absa's reply22 Oct 2019, 09:29
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regardsRezona LouwCustomer Value Management
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regardsRezona LouwCustomer Value Management
Absa Bank Ltd
Best regards,