Bad Service by a very very very rude branch manager - ABSA Springs Branch

<p>Hi,</p> <p>We are a stokvel group who save money and share the funds every firsy week of January each year... We have been with absa for the past 4 years.</p> <p> </p> <p>We normally share the funds at ABSA for safety reasons, they are normally kind enough to give us a room for a few minutes so that we can share the moey and then part ways. We understand that giving us a room to share the funds is not an obligation and we appreciate that they accomodate us.... Last year the branch manager Gerda Le Roux was very rude to us, and very unwelcoming.......... This year we had th very same experience from this VERY RUDE and UNPROFESSIONAL manager... </p> <p> </p> <p>This year , today actually (6 January 2017) we went to the branch to collect and share our funds , only to get there and having this very rude manager who undermined us , tell us that we must take our money and leave.. Its not what she said that upsets me, its how she said it... The least she could have done was to inform us professionally for whatever reasons that she can noot accomodate us... She went as far as using the phase "I DONT WANT YOU HERE. YOU PEOPLE ARE A PROBLEM".............. What cauht my attention was the phrase "YOU PEOPLE"?? Who is "YOU PEOPLE"????????? Why the use the phrase "YOU PEOPLE"???????? Is that derogatory??? </p> <p>She is disrespectful, rude , uncompassionate and insensitive. </p> <p> </p> <p>We (a group of 15 women) had to leave the bank with cash close to R100k not knowing where to go.. It was very unsafe in the busy town of Springs . We could have been ******, we could have ****ed... She acted all superior on us when she was not even the highest manager at that particular branch. </p> <p>We were very offended by her actions. Luckily her senior manager took care of the situation before we could leave ... </p> <p> </p> <p>This woman is very very very very rude!</p>