TL
Thabo L
1 reviews | Active since Sept 2011
18 Nov 2020, 16:45
Bad service
I have finished paying my ABSA loan more than 3 months and my status has not been updated on experian. I have communicated this to ABSA however this has not been resolved. My experience has been extremely bad with this organization
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Absa's replyOfficial
19 Nov 2020, 09:27 Dear Thabo, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***8 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply19 Nov 2020, 09:27
Official
Dear Thabo, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***8 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd