Hellopeter
Share Your Experience
AS
Anthony S

1 reviews | Active since Sept 2018

17 Nov 2022, 11:26

Bad service

absa vehicle finance is up to ****, They advise they can approve you but when it comes the the verification they decline always have stories my job is relaying on a car as i dont have a car but they don't understand just full of promises that all they have

0
Replies (3)
Absa
Absa's reply17 Nov 2022, 12:11
Official
Dear Anthony Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***7. RegardsPravesh BejayCustomer Value Management
Absa
Absa's reply18 Nov 2022, 12:08
Official
Dear Anthony

Your matter has also been escalated to our Credit Card Dept. for assistance.

We will revert soonest with feedback.

RegardsPravesh BejayCustomer Value Management
Absa
Absa's reply18 Nov 2022, 15:32
Official
Dear Anthony

Your matter has been escalated and we awaiting their feedback.

RegardsPravesh BejayCustomer Value Management