TK
Tau K
1 reviews | Active since Jan 2015
23 Feb 2024, 15:15
Bad service
I got a traffic fine from the municipality & I was directed to make payment through ABSA at the branch in Newmarket ALBERTON,as I got to the teller,the teller chased me away saying he can't pick up the account even it is stipulated in full digits & he directed me to go another bank. He also said next time I must get cash to make a payment & can't pay with my ABSA CREDIT CARD.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
23 Feb 2024, 15:24Dear Tau Khoapa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***7. Kind regards,Group Customer CareRezona Louw
Absa's reply23 Feb 2024, 15:24
Official
Dear Tau Khoapa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***7. Kind regards,Group Customer CareRezona Louw